Refund Policy
Last Updated: September 8, 2025
At Srinivas Law House, we are committed to providing high-quality legal services to our clients. This Refund Policy outlines the terms and conditions under which refunds may be considered for services rendered by Srinivas Law House. Please read this policy carefully before engaging our services.
1. General Policy
All fees paid for legal services to Srinivas Law House are generally non-refundable once the services have been initiated or rendered. Our services involve professional time, expertise, and resources that are expended upon engagement. This policy is in line with the nature of legal services, which are often customized and involve significant upfront work.
2. Circumstances for Potential Refund Consideration
While fees are generally non-refundable, Srinivas Law House may consider a refund in exceptional circumstances, solely at its discretion, and on a case-by-case basis. Such circumstances may include:
Failure to Provide Service: If Srinivas Law House is unable to commence or provide the agreed-upon legal service due to reasons attributable solely to the Firm, a pro-rata refund may be considered for the unrendered portion of the service.
Clerical Error in Billing: In the event of a proven clerical or billing error where an incorrect amount was charged, the excess amount will be refunded.
3. Non-Refundable Situations
No refunds will be issued in the following situations, including but not limited to:
- Change of Mind: If a client decides to withdraw their case or discontinue services due to a change of mind, personal reasons, or engaging another legal counsel after services have commenced.
- Services Rendered: Once legal work has been performed, advice has been given, or documents have been drafted, no refunds will be issued for the fees related to the work already completed, regardless of the outcome of the case.
- Unfavorable Outcome: The outcome of a legal matter cannot be guaranteed. An unfavorable judgment, decision, or settlement does not entitle the client to a refund of fees paid.
- Non-Cooperation by Client: If the client fails to provide necessary information, documents, or cooperation required for the progression of the case, leading to delays or inability to proceed with the service.
- Government/Third-Party Fees: Any fees paid to government authorities, courts, or other third parties (e.g., stamp duty, court fees, expert witness fees) are non-refundable by Srinivas Law House.
4. Refund Request Process
To request a refund under the exceptional circumstances outlined in Section 2, the client must submit a written request to Srinivas Law House within [Specify a reasonable number, e.g., 7-15] days of the occurrence of the event giving rise to the refund claim. The request must include:
- Client’s full name and contact information.
- Details of the service for which a refund is being requested.
- Reason for the refund request, with supporting documentation if applicable.
- Proof of payment.
Srinivas Law House will review the request and conduct an internal investigation. The decision regarding the refund will be communicated to the client within [Specify a reasonable number, e.g., 15-30] business days of receiving the complete request.
5. Refund Processing
If a refund is approved, it will be processed within [Specify a reasonable number, e.g., 30] business days from the date of approval. The refund will be issued through the original mode of payment, where feasible, or via bank transfer. Any applicable deductions for services already rendered, administrative charges, or third-party costs will be made from the refund amount.
6. Amendments to This Policy
Srinivas Law House reserves the right to modify or update this Refund Policy at any time without prior notice. The updated policy will be posted on our Website, and the “Last Updated” date will be revised accordingly. Your continued engagement of our services after any such changes constitutes your acceptance of the new Refund Policy.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Srinivas Law House H-17/205, Pocket 17, Sector 7, Rohini, New Delhi, Delhi, 110085, India Email: tatwadmeena@gmail.com Phone: +919650417556